Voice

Alcatel-Lucent OmniPCX Office Rich Communication Edition (RCE) is a pre-configured server that allows small and medium businesses to enjoy enterprise-class business telephony. The OmniPCX Office RCE is easy to deploy and manage, and is extremely cost-effective. Installing an OmniPCX Office RCE is the first step to improved customer service, enhanced business operations, and reduced operational risks.It offers powerful business services, including customer welcome, Automatic Call Distribution (ACD), soft phone and third-party XML applications, IP and SIP telephony, desktop phones, on-site and off-site mobility, Unified Communications and Collaboration, video collaboration, and IP networking.Four OmniPCX Office RCE platforms cover the communications needs of any size business. All platforms combine a Voice-over-IP core with support for analog and TDM, to simplify the migration to IP.The OmniPCX Office RCE is future-proof, ready to support next-generation applications and services, and designed to increase employee efficiency and customer satisfaction today and as the business grows.

• An integrated, modular, state-of-the-art communication server that supports advanced TDM and IP business-class telephony
• Complete, user-friendly voice communications including embedded voicemail, personal assistant, automated attendant and integrated CTI server
• All platforms are natively equipped with a powerful CPU
• The Voice over IP core offers up to 16 native VoIP channels, expandable to 48 channels
• Supports analog, digital, IP and mobile phones and PC softphones
• Pre-announcement: on-hold music and messages
• Automated attendant: voice-activated management of incoming calls
• PIMphony PC telephony
• Call-forwarding: automatic transfer of incoming calls
• Automatic call distribution: call-routing OmniTouch Contact Center Office

Alcatel-Lucent OmniPCX Enterprise Communication Server Delivers world-class business telephony features for medium, large and very large sized organizations Improves communication, boosting employee productivity and customer interaction by delivering a comprehensive set of telephony services to all staff members at all locations Improves collaboration with strong integration with OpenTouch™ multi-party, multimedia and multi-device conversation services Optimizes operational efficiency, customer satisfaction and safety and security through a large ecosystem of applications in hospitality, healthcare, education, transportation, energy, finance and banking, customer service, state and local government Increases business continuity thanks to a robust telephony infrastructure deployed in hundreds of thousands of enterprises including extra-large global companies. Lowers telecom bills with embedded least cost routing, native VoIP over Wide Area Networks and centralized off-net digital and SIP trunks. Lowers total cost of ownership (TCO) through highly scalable software enabling centralized and virtualized deployments that reduce operational costs and improve IT agility. Protects IT investment with advanced features enabled for medium- and large-sized companies, without needing dedicated, high-level technical resources and staff.

• Intuitive telephony experience with dynamic vocal and graphical guidance available on desk phones, conference phones, fax devices, wireless DECT or WLAN handsets and software clients
• Native off-site mobility support allows a single contact number, reverse calls and on-call services, and is open to any mobile
• Native contact center application
• Native VoIP software clients on Microsoft PC, Apple Mac, Apple iPad, Apple iPhone
• Centrally managed media gateways: Digital or IP-connected cabinets that provide high-density connectivity for analog, digital phones and trunks. Media gateways also provide media and security services as well as business continuity options
• Strong integration with visual and mobile collaboration software and infrastructure, including OpenTouch™ conversation and HD video conferencing
• Open interfaces to a large ecosystem of applications leveraging embedded monitoring, routing, location, notification, and hospitality APIs
• Flexible device and trunk connectivity: IP, SIP, digital and analog ports are natively supported
• Flexible communication cost control options include least-cost routing, voice free ride over IP or off-net SIP centralization
• Robust and secure telephony infrastructure offers voice quality and routing policy enforcement, a high performance security solution with embedded encryption, plus multiple levels of redundancy including branch office survivability and geographic disaster recovery
• Highly flexible architecture can accommodate centralized, distributed or hybrid networks with smooth transformation paths to centralized IP networks. Works on Alcatel-Lucent LAN/WLAN networks and other vendors' networks. Delivery on appliances and on VMware virtualized infrastructure
• High scalability deployed in multi-national Fortune 500 companies. Comprehensive centralized management and SLA control options

Alcatel-Lucent 8 Series IP Instruments & 9 Series Digital Instruments

Alcatel Lucent IP Touch 4068 Adjustable colour display Wide band audio Full duplex hands-free Comfort Handset Polyphonic ring tones Specific headset jack Bluetooth® wireless handset Bluetooth® wireless headset connectivity Bluetooth® conference station connectivity Intuitive icons and soft keys Dedicated function keys 4 way navigator Alphabetic keyboard Optional 10 & 40 key and smart display add-on modules	Alcatel Lucent IP Touch 4018 / Digital 4019* Adjustable B/W screen Wide band audio Full duplex hands-free Comfort handset 6 contextual sensitive keys Specific headset jack 4 way navigator Message key and LED Alphabetic keyboard Optional 10 & 40 key and smart display add-on modules.
Alcatel Lucent IP Touch 4008 Adjustable B/W screen Wide band audio Full duplex hands-free Comfort handset 6 contextual sensitive keys Specific headset jack 4 way navigator Message key and LED Alphabetic keyboard Optional 10 & 40 key and smart display add-on modules.	Alcatel Lucent IP Touch 4068 New design, including all necessary direct access keys: voice mail, directory, mute, redial and 6 programmable keys Outstanding audio quality, with handset and on the external loudspeaker Adjustable B/W screen Comfort handset 2 way navigator Message key and LED Easy to install, easy to move
Alcatel Lucent IP Touch 4068 New design, including all necessary direct access keys: voice mail, directory, mute, redial and 6 programmable keys Outstanding audio quality, with handset and on the external loudspeaker Adjustable B/W screen Standard handset 2 way navigator Message key and LED Easy to install, easy to move

SL1000 – BENEFITS
NEC SL1000 is an intelligent cost-effective telecommunication system that is equipped with capability to adapt functions for immediate and emerging business needs, covering small and medium-sized enterprises (SMEs) and small offices, home offices (SOHOs).

Hybrid Concept
SL1000 provides Hybrid ports, realizing seamless integration of multiline terminal, single line telephones, facsimiles, and more without complex settings.

Scalable Architecture
SL1000 starts from 4 trunk lines and 8 extensions scales up to 128 extensions (230 ports). The system is Flexible to suit any changing demands of communication infrastructure.

IP-Enabled
SL1000 is ready with the capability of VoIP (Voice over IP) trend, or for possible change in the future for both H.323 and standard SIP (Session Initiation Protocol) trunks and extensions.

Feature Rich IP Terminal
SL1000 provides 24-key IP terminal, having the same usage as a multiline terminal in the office IP environment. And this IP terminal can be located out of office as Remote Extension.

Power Saving Mode
SL1000 allows automatic standby mode during office closing hours. This feature saves the system's energy when it is not in use, and increases its overall performance.

SL1000 FEATURES

• Room monitoring from outside
• Warning Message during night mode
• Remote Inspection, with auto-emergency call
• Sensor Connectivity with auto-emergency call and warning message sending
• Built-In Auto Answer
• (Standby mode) during night mode
• TDM/IP Coverage
• ISDN Compatibility
• Voice Mail Integration
• Paging Announcement
• Programmable Function Keys

The NEC Univerge SV8100 is a unique communication Server solution for small to medium size business as up to 500 users. Its expandability means it can work at any level, from a technically superb phone system, to a truly advanced unified communications platform.

UNIVERGE SV8100 BENEFITS

Scalable to assist growing businesses
The SV8100 Communications Server offers a scalable, reliable, full-featured communications solution to meet a growing business's needs.

VoIP and traditional voice support
Deployment of a pure IP solution or any combination of IP and traditional circuit-switched technology is supported on a single SV8100 system.

Enhanced centralized management
The SV8100 offers centralized management of phones, data systems and platforms; moves, adds and changes of SV8100 phones are quick and easy. Just plug any phone into any jack wherever it is needed and it is ready to go!

Easily accessed, customizable advanced productivity applications and collaboration tool
The SV8100 enables you to streamline business processes and enables your staff/customers to reach the right resources with one call.

SL1000 FEATURES

• Room monitoring from outside
• Warning Message during night mode
• Remote Inspection, with auto-emergency call
• Sensor Connectivity with auto-emergency call and warning message sending
• Built-In Auto Answer
• (Standby mode) during night mode
• TDM/IP Coverage
• ISDN Compatibility
• Voice Mail Integration
• Paging Announcement
• Programmable Function Keys

The NEC Univerge SV8100 is a unique communication Server solution for small to medium size business as up to 500 users. Its expandability means it can work at any level, from a technically superb phone system, to a truly advanced unified communications platform.

UNIVERGE SV8100 BENEFITS

to assist growing businesses
The SV8100 Communications Server offers a scalable, reliable, full-featured communications solution to meet a growing business's needs.

VoIP and traditional voice support
Deployment of a pure IP solution or any combination of IP and traditional circuit-switched technology is supported on a single SV8100 system.

centralized management
The SV8100 offers centralized management of phones, data systems and platforms; moves, adds and changes of SV8100 phones are quick and easy. Just plug any phone into any jack wherever it is needed and it is ready to go!

Easily accessed, customizable advanced productivity applications and collaboration tool
The SV8100 enables you to streamline business processes and enables your staff/customers to reach the right resources with one call.

UNIVERGE SV8100 FEATURES

• Unique interchangeable handset design
• Unique Net link survivability between branches
• Unique Bluetooth handset
• Modular architecture for economical scalability
• VoIP and traditional voice support
• Aggressively priced
• Embedded applications including voice mail
• Mobile Extensions at no extra cost

The UNIVERGE SV8300 communications server is the ideal system for medium-sized businesses that wish to compete and grow their businesses over time. This robust, feature-rich solution is completely scalable and can be expanded to meet your communications needs both now and in the future.

At a Glance

• Support of up to 1536 stations and 512 trunks
• 19" stackable chassis architecture
• Scalability for the growing business
• Support for VoIP and traditional voice
• Enhanced centralized management
• Enables Unified Communications integration

UNIVERGE SV8300 BENEFITS

• Centralized management solution relieves the management burden for IT departments.
• Support of both VoIP and traditional voice on a single SV8300 system.
• Application integration for better customer service and improved teamwork.
• Scalability to a 2048 ports single image system, distributed over multiple sites.
• Rack-stackable architecture for server functions, media gateways and media converters in a single unit.

UNIVERGE SV8300 FEATURES
The SV8300 is a full-featured IP based communications system providing a rich feature set of existing NEAX2000 IPS, with pure Voice over IP (VoIP) communications, across corporate Local and Wide Area Networks (LAN and WAN).

• Dual CPU (Option)
• Remote node unit
• Small to medium Call Center
• Open SIP Standard terminal
• Hotel functionality
• CCIS Networking
• SIP Trunk point to point and to multipoint
• Least-cost routing for self-healing networks
• IP-DECT solution

The UNIVERGE SV8500 is a powerful enterprise communications solution capable of supporting up to 16,000 endpoints in a single system. Reliable, scalable and energy-efficient, it is an advanced application server that supports voice, unified communications and mobility solutions for tens of thousands of users. Designed to easily and efficiently scale, the SV8500 meets the needs of the largest enterprises, supporting up to 192,000 ports in a networked environment.

At a Glance

• Increase customer satisfaction and lower expenses
• Supports open standards for simplified business process integration
• Provides advanced applications and reliable business continuity support
• Complies with green standards

UNIVERGE SV8500 BENEFITS

• Highly scalable intelligent Communication Sever
• Flexibility through open standards
• New modular chassis and interface
• Extensive voice and IP features
• Complete interoperability with existing NEC systems

UNIVERGE SV8500 FEATURES
NEC's tradition of quality and reliability is reflected in the SV8500's robust features. SV8500 Communications Servers maximize availability and ensure business continuity through a number of capabilities, including:

• CPU Redundancy within a system
• Redundant Power (Load Sharing Parallel Operation)
• Redundant Common Control Board
• IP Network Failover for station, trunk and conferencing
• Cluster survivability
• Power failure transfer
• Flash drive technology (No moving parts like Hard Drives)
• Least-cost routing for self-healing networks
• Advanced fault diagnosis
• End-to-end encryption
• Support for a wide range of tools, including:
• UNIVERGE Mobile Client
• UNIVERGE IP and Digital Terminals (both desktop and wireless DECT)
• NEC DT300 and DT700 Series phones
• Desktop Gigabit Ethernet
• Compatibility with UC for Business
• Integration with Microsoft's Office Communication Server.
• Over 900 additional service features

NEC IP Phone & Digital Phone Lineup DT750 Touch screen IP Terminal 7.5-inch colour TFT touch screen Backlit keypad Security lock key XML open interface – integrates into your other applications Hands-free, full duplex Headset compatible Easy to use soft keys/on screen prompts Directory dialling Navigation wheel Call history Wall mountable	DT710 2E IP Terminal/ DT310 2E Digital Terminal 2 Keys without Display Backlit keypad Hands-free working Easy to use soft keys Conference key Wall mountable Message waiting indicator Low cost IP phone
DT710 6DE IP Terminal/ DT310 6DE Digital Terminal 6 Keys with Display Backlit keypad Hands-free working Easy to use soft keys Conference key Wall mountable Message waiting indicator Low cost IP phone	DT730 12D IP Terminal/ DT330 12D Digital Terminal 12 Keys with Display Backlit keypad Hands-free, full duplex Headset support Easy to use soft keys/LCD prompts Directory dialling Navigation wheel Call history Wall mountable Backlit LCD screen Security lock key XML open interface
DT730 24D IP Terminal/ DT330 24D Digital Terminal 24 Keys with Display Backlit keypad Hands-free, full duplex Headset support Easy to use soft keys/LCD prompts Directory dialling Navigation wheel Call history Wall mountable Backlit LCD screen Security lock key XML open interface	DT730 32D IP Terminal/ DT330 32D Digital Terminal 32 Keys with Display Backlit keypad Hands-free, full duplex Headset support Easy to use soft keys/LCD prompts Directory dialling Navigation wheel Call history Wall mountable Backlit LCD screen Security lock key XML open interface
DT730 DESI-Less IP Terminal/ DT330 DESI-Less Digital Terminal 8 Keys with Display Flexible user interface Backlit keypad Hands-free, full duplex Headset support Easy to use soft keys/LCD prompts Directory dialling Navigation wheel Call history Wall mountable Backlit LCD screen Security lock key XML open interface